Wokingham Privacy

1. Information Wokingham Collects

Wokingham Borough Council collects and processes a range of personal information, including:

2. How Wokingham Uses Your Data

Wokingham uses your personal information for the following purposes:

• Wokingham Service (Contract Fulfilment):
  • Processing and managing your vehicle rental bookings and agreements for Wokingham. Verifying your identity and confirming you meet our rental requirements. Facilitating vehicle collection and return processes. Processing payments and managing deposits and charges.
• Wokingham Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Wokingham. Responding to your inquiries and providing customer support for Wokingham services. Notifying you of changes to Wokingham services or policies.
• Wokingham Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates about Wokingham services where you have consented or where we have a legitimate interest. You can opt out at any time.
• Wokingham Service Improvement (Legitimate Interest):
  • Analyzing website usage to improve Wokingham's experience and functionality. Conducting research to improve Wokingham's vehicle fleet and services.
• Legal Compliance (Wokingham Requirement):
  • Complying with Wokingham's legal, regulatory, and tax requirements. Preventing fraud and maintaining service security. Resolving disputes and enforcing Wokingham's terms and conditions.

3. Wokingham Information Sharing

Wokingham may share your personal information with:

• Wokingham Providers: Third-party companies that help Wokingham deliver its services, such as payment processors, IT support providers, and maintenance contractors. These providers are contractually required to protect your data.

Wokingham does not sell your personal information to third parties for marketing purposes.

4. Wokingham Security

Wokingham applies appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. Nonetheless, no internet transmission or electronic storage can be guaranteed completely secure.

5. Wokingham Data Retention

Wokingham retains your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary depending on the type of information and the context of processing.

6. Wokingham Rights

Under UK data protection law, Wokingham residents have the following rights:

• Wokingham Access Rights: Request a copy of the personal information Wokingham holds about you.

To exercise these rights, please contact Wokingham using the details below.

7. Cookies and Tracking (Wokingham)

The Wokingham website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

8. Wokingham Policy Updates

Wokingham may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal requirements. Updates will be posted on this page and the Last Updated date will be amended. We encourage you to review this policy regularly.

9. Contact Wokingham

For questions about this Privacy Policy or our data practices, please contact Wokingham: